Last Updated : February 12, 2026

Welcome to Kanakku - We strive to provide high-quality digital products and excellent customer support. Please read this Refund Policy carefully before making a purchase.

Nature of Our Product

Kanakku is a digital software product delivered electronically. Once the product files are downloaded or accessed, they cannot be "returned" in the traditional sense. Because of this digital nature, refunds are granted only under specific conditions outlined below.

Refund Eligibility

You may be eligible for a refund if:

The product is significantly not as described

A major technical issue makes the product unusable

The issue is reproducible and directly caused by the template

Our support team is unable to resolve the issue within a reasonable timeframe

All refund requests must include:

Clear explanation of the issue

Screenshots or screen recordings

Server and browser details (if technical issue)

Non-Refundable Situations

Refunds will not be granted under the following circumstances:

Change of mind after purchase

Accidental purchase

Lack of technical knowledge

Customization difficulties

Third-party plugin or integration conflicts

Hosting or server configuration issues

Minor design differences or personal preferences

Failure to read the documentation or feature list

We strongly encourage reviewing the demo and documentation before purchasing.

Technical Support First Policy

Most issues can be resolved quickly through:

Proper installation guidance

Configuration help

Bug fixes or patches

Compatibility clarification

We are committed to helping you get the product working correctly.

Processing Refunds

If a refund is approved:

The refund will be processed using the original payment method

Processing times may vary depending on your payment provider

Access to product updates and support will be revoked

Policy Updates

Kanakku reserves the right to update or modify this Refund Policy at any time without prior notice.Any changes will be reflected on this page with an updated revision date.